I. General Terms

1.1 These Terms of Service govern your use of the Union Bites Ltd website and all related services (collectively referred to as the “Services”). By using the Services, you agree to be bound by these terms. If you do not agree with any part of these terms, you may not use the Services.
1.2 We reserve the right to modify these Terms of Service at any time. Any changes will be posted on our website, and your continued use of the Services after the changes are posted indicates your acceptance of the updated terms.

II. Service Description

We offer a range of food – related services, including online food ordering, delivery, and pickup. Our Services are provided for your personal, non – commercial use only. We reserve the right to change, suspend, or discontinue any aspect of the Services at any time without prior notice.

III. User Responsibilities

  1. You must provide accurate, current, and complete information when registering for the Services or placing an order. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  1. You may not use the Services for any illegal, unauthorized, or unethical purpose. You must comply with all applicable laws and regulations while using the Services.
  1. You may not interfere with or disrupt the operation of the Services, attempt to gain unauthorized access to the Services or any related systems or networks, or use any automated means (such as bots or scrapers) to interact with the Services.

IV. Orders and Payments

  1. When you place an order through our website, you are making an offer to purchase our products. We will confirm your order acceptance via email or other means, and the contract between us will be formed at that time.
  1. You agree to pay the total price for your order, including any applicable taxes, shipping fees, and other charges. We accept various payment methods, as indicated on our website. All payments are processed securely, and we do not store your full payment card information on our servers.
  1. If there are any issues with your payment, such as insufficient funds or a declined transaction, we reserve the right to cancel or suspend your order until the payment issue is resolved.

V. Delivery and Pickup

  1. We will make reasonable efforts to deliver your order to the address you provide within the estimated delivery time. However, delivery times may vary depending on factors such as your location, order volume, and availability of products.
  1. If you choose the pickup option, your order will be available for pickup at our store during our business hours. You must present a copy of your order confirmation and a valid form of identification to collect your order.
  1. We are not responsible for any delays, damages, or losses caused by circumstances beyond our control, such as traffic congestion, adverse weather conditions, or issues with our delivery partners.

VI. Returns and Refunds

Due to the perishable nature of our food products, we generally do not accept returns or issue refunds, except in cases of product defects or errors on our part. If you receive a damaged or incorrect item, please contact our customer service within [X] hours of receipt to initiate a return or refund request. We will review your request and, if approved, provide you with a refund or replacement at our discretion.

VII. Liability Limitation

  1. To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the Services, including but not limited to loss of profits, data, or business opportunities.
  1. Our total liability to you for any claim related to the Services, whether in contract, tort, or otherwise, shall not exceed the total amount you paid to us for the products or services that are the subject of the claim.

VIII. Termination

  1. We may terminate or suspend your access to the Services at any time, without prior notice, if we believe that you have violated these Terms of Service or any applicable laws or regulations.
  1. Upon termination, your right to use the Services will immediately cease, and you must destroy any materials obtained from the Services.
This new translation comprehensively covers all aspects of the website content and agreements. If you find any parts that need further refinement, like specific wording or additional details, feel free to let me know.
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